Onakomaya Raodat
@onakomayaraodat
Dedicated health information management professional with strong customer service skills.
What I'm looking for
I am a health information management professional with a strong background in customer service and healthcare. My experience as a Customer Service Representative at Medplus Limited has equipped me with the skills to provide accurate health information, handle customer inquiries, and resolve complaints effectively. I take pride in my ability to assist customers and ensure their needs are met with professionalism and care.
Previously, I worked as a Makeup Artist at House of Tara International, where I consulted with clients to understand their preferences and applied makeup using various techniques. My role as a Health Record Officer during my internship at Lagos State University Teaching Hospital allowed me to develop a keen understanding of medical coding and patient confidentiality, further enhancing my analytical skills.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Medplus Limited
Feb 2022 - Present (3 years 4 months)
Provided health information, handled customer inquiries, greeted and assisted customers, processed prescriptions, resolved complaints, and participated in quality improvement initiatives.
Makeup Artist
House of Tara International
Sep 2021 - Jan 2022 (4 months)
Consulted with clients to understand their desired look, analyzed skin types, applied makeup using various techniques, and ensured sanitation and hygiene standards.
Health Record Officer (SIWES)
Lagos State University Teaching Hospital
Dec 2020 - Feb 2021 (2 months)
Assigned and sequenced codes for diagnoses and procedures, maintained patient confidentiality, and developed policies and procedures.
Education
Degrees, certifications, and relevant coursework
Ogun State College of Health Technology
Higher National Diploma, Health Information Management
2019 - 2021
Studied Health Information Management, focusing on the management of health records and information systems in healthcare settings.
Ogun State College of Health Technology
National Diploma, Health Information Management
2016 - 2018
Pursued a National Diploma in Health Information Management, learning the fundamentals of health records management and healthcare data.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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