Onakomaya RaodatOR
Open to opportunities

Onakomaya Raodat

@onakomayaraodat

Dedicated health information management professional with strong customer service skills.

Nigeria

What I'm looking for

I am looking for a role that values customer service and offers opportunities for growth in health information management.

I am a health information management professional with a strong background in customer service and healthcare. My experience as a Customer Service Representative at Medplus Limited has equipped me with the skills to provide accurate health information, handle customer inquiries, and resolve complaints effectively. I take pride in my ability to assist customers and ensure their needs are met with professionalism and care.

Previously, I worked as a Makeup Artist at House of Tara International, where I consulted with clients to understand their preferences and applied makeup using various techniques. My role as a Health Record Officer during my internship at Lagos State University Teaching Hospital allowed me to develop a keen understanding of medical coding and patient confidentiality, further enhancing my analytical skills.

Experience

Work history, roles, and key accomplishments

ML
Current

Customer Service Representative

Medplus Limited

Feb 2022 - Present (3 years 4 months)

Provided health information, handled customer inquiries, greeted and assisted customers, processed prescriptions, resolved complaints, and participated in quality improvement initiatives.

HI

Makeup Artist

House of Tara International

Sep 2021 - Jan 2022 (4 months)

Consulted with clients to understand their desired look, analyzed skin types, applied makeup using various techniques, and ensured sanitation and hygiene standards.

Education

Degrees, certifications, and relevant coursework

OT

Ogun State College of Health Technology

Higher National Diploma, Health Information Management

2019 - 2021

Studied Health Information Management, focusing on the management of health records and information systems in healthcare settings.

OT

Ogun State College of Health Technology

National Diploma, Health Information Management

2016 - 2018

Pursued a National Diploma in Health Information Management, learning the fundamentals of health records management and healthcare data.

Tech stack

Software and tools used professionally

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Onakomaya Raodat - Customer Service Representative - Medplus Limited | Himalayas