Open to opportunities

Omprakash Govindaraj

@omprakashgovindaraj

Message

Experienced Transition Manager in US healthcare with 12+ years.

India

Message

What I'm looking for

I am looking for a role that allows me to leverage my healthcare expertise while fostering a collaborative team environment and driving process improvements.

I am a Transition Manager with over 12 years of experience in the US healthcare industry, specializing in end-to-end process management. My background in B.B.A equips me with the necessary skills to analyze accounts receivable effectively, ensuring timely actions that enhance collection rates. I pride myself on delivering high-quality customer experiences and elevating customer satisfaction through resourceful problem-solving and process stabilization.

Throughout my career, I have received multiple accolades, including recognition from Maven Healthcare for resolving significant global issues and being awarded as the best employee of the month at Access Healthcare. My expertise in credentialing processes, particularly PECOS and CAQH registration, has allowed me to streamline operations and improve efficiency across various teams. I am passionate about training and mentoring new and experienced associates, ensuring they have the knowledge and support needed to excel in their roles.

Experience

Work history, roles, and key accomplishments

Transition Manager

Qway Technologies

Jan 2016 - Present (9 years 6 months)

Managed 25 new clients, preparing Standard Operation Procedures based on client specifications. Coordinated with clients and operations teams, handling client emails and weekly billing meetings.

Client Management SOP Development Billing Client Communication Credentialing

Subject Matter Expert

Access Healthcare

Jul 2013 - Present (12 years)

Allocated work to a team of 34 associates and clarified their doubts to help achieve daily targets with quality. Conducted weekly huddle sessions, providing solutions to issues and updating the Manager.

Team Leadership Quality Assurance Reporting Client Communication Problem Solving Training

Manager

Maven Healthcare

Apr 2009 - Present (16 years 3 months)

Monitored revenue cycle management to ensure claims were paid within 120 days, allocating work to a team of 22 members. Conducted weekly meetings with clients for reviews and updates, and prepared biweekly payroll reports.

Revenue Cycle Management Team Leadership Client Relations Payroll Reporting NPPES Registration

Senior AR Caller and Team Coordinator

Trigger Technologies

Nov 2005 - Present (19 years 8 months)

Managed the complete revenue cycle, generating weekly reports and allocating tasks to the team. Coordinated daily with clients to update on charges and ensured timely completion of queries.

Revenue Cycle Management Reporting Query Resolution Team Coordination Payment Processing

AR Caller

Tekessence

Apr 2003 - Present (22 years 3 months)

Called insurance companies to ascertain the status of unpaid claims and took appropriate action on each claim. Met daily targets with quality and responded to client emails.

Quality Assurance Client Communication