At CRC Credit Bureau Limited, I developed Customer Behavioral Analysis, Sentiment Analysis, Customer Returnex, and Risk Calculator for lending institutions. The models supported portfolio monitoring and targeted interventions, including an 18% reduction in delinquency and a 12% year-over-year lift in retention.
I also implemented model monitoring with MLFlow and custom dashboards, reducing model retraining lead time by 40%. I used Python, SQL, and machine learning to analyze loan data, build predictive products, and support lender decisions.
At WeCloudData and Data Science Nigeria, I teach data science, AI, and LLMOps through hands-on instruction in forecasting, MLOps, and model deployment. Earlier, at Huawei Telecommunications Nigeria, I used incident data and process analysis to support SLA management and improve operational consistency.

