Open to opportunities

omar ra5a

@omarra5a

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I supervise logistics operations, improve shipment workflows, and strengthen customer service across multiple branches.

Egypt

Message

What I'm looking for

I'm seeking a logistics role where I can apply my operations supervision, shipment monitoring, customer service, reporting, and team performance skills while continuing to grow in the field.

At Aramex, I supervise logistics operations across eight branches, monitor shipment lifecycles, maintain system updates, and prepare daily, weekly, and monthly reports. Through structured performance monitoring and daily action plans, I reduced operational errors by 15% and improved efficiency during peak periods.

I've also supported e-commerce logistics customers at COD Partner, handled driver and restaurant issues for Raya CX (Keeta KSA), provided Vodafone chat and floor support, and built five years of customer-facing sales experience at Abu Brin Roastery. I'm looking to grow in logistics by applying my operations, customer service, supervision, and reporting skills.

Experience

Work history, roles, and key accomplishments

Logistics Operations Supervisor

Aramex

Supervised operations across 8 branches, monitored shipment lifecycle and system updates, and evaluated staff performance. Reduced operational errors by 15% through structured performance monitoring and improved efficiency during peak periods.

Operations Management Shipment Tracking Reporting Process Improvement