Olufemi Taylor

I've led product and operations strategy at ANTLERS Product Institute across training programs, community initiatives, and digital assets, translating institutional goals into roadmaps, requirements, and delivery plans.

At Care Embassy, I improved customer satisfaction by 35%, increased product market value by 40% over two quarters, and increased customer retention by 20% through user feedback, UI/UX iteration, onboarding improvements, and NPS-driven refinements. I also led 10+ member Agile teams through 20+ sprint cycles and reduced sprint-planning time by 25% with structured prioritization.

I've driven growth, onboarding, verification, and product-operations workflows at ZINARY Analytics, while supporting go-to-market readiness across product, engineering, compliance, marketing, sales, and partnerships.

My background also includes digital car sales at BOD Motors and the Carlcare software product at TECNO Mobile. I enjoy turning customer insight, market research, performance data, and stakeholder needs into clear backlogs, practical roadmaps, and measurable outcomes.