Olorunwa Folorunsho
@olorunwafolorunsho
Detail-oriented virtual assistant and customer service professional with strong administrative and support skills.
NigeriaWhat I'm looking for
I am a detail-oriented virtual assistant and customer service professional with hands-on experience in email management, complaint resolution, WhatsApp support, and administrative tool usage such as Zendesk, Slack, and Google Docs.
I have practical manufacturing experience as a Compounding Operator, applying safety and quality control systems, lean six sigma practices, and stages 1–3 of autonomous maintenance while following precise formulations and procedures.
I combine digital facilitation skills—leading conversations, encouraging participation, and managing content tools like Adobe Photoshop and Pixel Lab—with formal training in Health, Safety & Environment, Basic Life Support, and Oil and Gas Safety Management to deliver reliable operational and customer-facing support.
Experience
Work history, roles, and key accomplishments
Digital Facilitator
La Plage Metaverse
Sep 2023 - Present (2 years 9 months)
Lead digital engagement and content facilitation using Adobe Photoshop and Pixel Lab, managing conversations, agreements, and procedures to support virtual community operations.
Compounding Operator
Beiersdorf Nivea Consumer Production Limited
Aug 2024 - Sep 2025 (1 year 1 month)
Managed product mixing and active ingredient blending following formulations and safety protocols, implemented autonomous maintenance stages and Lean Six Sigma practices to ensure quality control.
Education
Degrees, certifications, and relevant coursework
Yaba College of Technology
National Diploma, Electrical/Electronic Engineering
2022 - 2024
Activities and societies: Basic Life Support; Training the Trainer; Oil and Gas Safety Management
Obtained a National Diploma in Electrical/Electronic Engineering from Yaba College of Technology between June 2022 and February 2024.
Federal College of Education (Technical), Akoka
Senior School Certificate (WAEC/WASSCE), Secondary Education
2016 - 2021
Completed Senior School Certificate (WASSCE/WAEC) at Federal College of Education (Technical), Akoka between September 2016 and October 2021.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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