Open to opportunities

Olivia Ndebumadu

@oliviandebumadu

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PMP-certified Project Manager specializing in operations, QA, and web content.

United States

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What I'm looking for

I seek a collaborative, growth-oriented role where I can lead cross-functional projects, improve processes, ensure quality and compliance, and deliver measurable operational impact.

I am a PMP-certified project manager and operations analyst with experience leading cross-functional initiatives that improve content accuracy, compliance, and platform performance. I have driven process improvements, coordinated QA and UAT, and partnered with product, engineering, and compliance teams to deliver on timelines and business goals.

My background includes managing Sitecore web content migrations, accessibility and compliance testing (WCAG 2.1, 508), and facilitating agile ceremonies using Jira and Confluence. I prioritize efficiency, stakeholder alignment, and measurable quality improvements—such as reducing content errors by 20%—while ensuring operational rigor and user-centered outcomes.

Experience

Work history, roles, and key accomplishments

Current

Project & Operations Analyst

Current

DoorDash, Inc.

Dec 2023 - Present (1 year 10 months)

Led cross-functional projects to improve content accuracy, product tagging, and operational workflows across web and mobile, and implemented FSA/HSA tagging processes to ensure compliance and efficiency.

Project Management Process Optimization SEO Optimization Jira Confluence Sitecore CMS

Project Coordinator / QA Specialist

Clinical Education Alliance

Jun 2022 - Apr 2023 (10 months)

Managed end-to-end Sitecore content migration and coordinated accessibility/compliance testing to WCAG 2.1 and 508, introducing QA/UAT processes that reduced content errors by 20%.

Sitecore CMS QA Accessibility Testing Project Coordination Stakeholder Management Jira Confluence Process Improvement

QA Analyst

SovaTech Systems

Sep 2018 - Jun 2022 (3 years 9 months)

Coordinated website redesign and content rollout projects, facilitated agile ceremonies, and ensured accessibility compliance using tools like JAWS and Wave to maintain quality standards.

QA Testing Accessibility Compliance Agile Ceremonies Jira Confluence Requirements Management UAT Risk Management

Education

Degrees, certifications, and relevant coursework

University of Maryland Global Campus

Bachelor of Arts, Communications

Completed a Bachelor of Arts in Communications focusing on communication principles and digital media relevant to project coordination and stakeholder engagement.