Olive Wangari

Addressed client queries via phone and email, managed customer complaints, and provided support to subsidiaries and branches. Identified cross-selling opportunities, conducted follow-up calls, and assisted with client onboarding.

Organized, scanned, reviewed, edited, and renewed lease agreements and licenses. Prepared rent escalation reports, maintained correspondence with tenants and shareholders, and prepared office documents. Managed filing, data archiving, debt collection, and receipted Mpesa payments.

Greeted and directed clients, managed telecommunication systems, and responded to queries via email and phone. Booked and managed director's appointments, maintained petty cash, recorded personnel attendance, and managed printing department schedules.

Assisted students with course registration, provided class schedules, and organized study groups. Acted as a liaison between students and lecturers, managing class attendance, assignments, and time during academic activities.

Received and verified documents, created and updated client accounts for money market funds. Organized and edited files, performed filing, indexing, banking, scanning, photocopying, and distributed office stationery.

Completed primary education, gaining foundational knowledge across various subjects. Developed basic literacy and numeracy skills essential for further academic pursuits.

Completed secondary education, focusing on a broad curriculum. Acquired comprehensive knowledge and critical thinking skills necessary for higher education.

Activities and societies: Class Representative

Graduated with a Bachelor’s in Business Administration, specializing in Human Resource Management. Served as a class representative, demonstrating strong leadership and effective communication skills.