Open to opportunities

Ola Omosowone

@olaomosowone

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Dedicated teacher with strong customer service and communication skills.

Nigeria

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What I'm looking for

I seek a role that allows me to leverage my teaching and customer service skills in a dynamic environment, fostering growth and collaboration.

I am a passionate Economics and Business Studies Teacher currently serving in the National Youth Service Corps. My experience includes supporting students in developing essential social skills and providing tailored assistance to those with learning disabilities. I take pride in creating lesson plans that not only meet curriculum standards but also engage students effectively, fostering an inclusive learning environment.

Prior to my teaching role, I worked as a Cashier/Secretary at NAT GAS LIMITED, where I honed my customer service skills by maintaining accurate transaction records and resolving customer inquiries promptly. My ability to build strong relationships with customers and address their needs has been a cornerstone of my professional journey, ensuring high levels of satisfaction and loyalty.

Experience

Work history, roles, and key accomplishments

Current

Economics and Business Studies Teacher

Current

National Youth Service Corps

Nov 2023 - Present (1 year 8 months)

Supported students in developing social skills through structured activities. Provided one to one support for students with learning disabilities, enabling them to excel in their academics.

Lesson planning Curriculum Development Social Skill Development

Cashier/Secretary

NAT GAS LIMITED

Dec 2022 - Nov 2023 (11 months)

Maintained daily reports and operated cash register for various transactions with excellent accuracy. Provided exceptional customer service by answering phone calls, addressing inquiries, and resolving issues promptly.

Customer Service Customer Relationship Management

Client Service Representative

Undisclosed

Jan 2021 - Dec 2021 (11 months)

Met personal and customer service team sales targets and efficiently handled call volumes. Resolved customer complaints and provided appropriate solutions to ensure customer satisfaction.

Customer Service Sales Targets Customer Engagement

Education

Degrees, certifications, and relevant coursework

Federal Polytechnic, Auchi

Higher National Diploma, Business Administration & Management

Obtained a Higher National Diploma in Business Administration & Management. The program provided a comprehensive understanding of business principles and management practices.

Shekoff Excellence Academy, Warri

Senior Secondary School Certificate, General Studies

Completed secondary education and obtained the Senior Secondary School Certificate (SSCE/WAEC). This foundational education covered a broad range of subjects.

Universal Nursery and Primary School, Sapele

Primary Leaving School Certificate, General Studies

Completed primary education and obtained the Primary Leaving School Certificate (PLSC). This certificate marks the completion of foundational schooling.