Olalekan Hassan
@olalekanhassan
Experienced Dynamics 365 Functional Consultant with a focus on optimization.
United StatesWhat I'm looking for
I am an experienced Dynamics 365 Functional Consultant with over five years of expertise in implementing and optimizing Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Service solutions across diverse industries. My proficiency in system configuration, business process analysis, and technical troubleshooting ensures seamless ERP integration, enhanced efficiency, and improved customer service operations.
Throughout my career, I have demonstrated strong expertise in Microsoft Azure Active Directory Connect, Power BI integration, and data management frameworks, enabling secure and scalable Dynamics 365 deployments. I excel at bridging the gap between technology and business needs, working closely with stakeholders to design tailored solutions that drive measurable business impact. My experience in Agile and Scrum methodologies, project leadership, and end-user training has consistently resulted in high adoption rates and maximum ROI on Dynamics 365 investments.
Experience
Work history, roles, and key accomplishments
Dynamics 365 F&O Tech functional Consultant
Sensia
Jan 2024 - Present (1 year 5 months)
Led the successful implementation and support of Microsoft Dynamics 365 Finance and Operations, ensuring smooth ERP deployment and high stakeholder satisfaction. Demonstrated deep proficiency in Dynamics 365 Operations, Business Central, Customer Engagement, and ERP/CRM tools, enhancing overall system functionality. Collaborated with clients to understand business needs, providing expert guidance
Dynamics 365 F&O Technical Support
Halo Branding Solution
Oct 2022 - Dec 2023 (1 year 2 months)
Collaborated with clients to understand business requirements and provided expert guidance on Dynamics 365 Finance implementation. Conducted business process analysis to identify improvement areas, configuring modules like General Ledger and Accounts Payable to align with client processes. Provided ongoing support, troubleshooting, and training to end-users, ensuring maximum system utilization and
Dynamics 365 F&O Tech functional Consultant
Allstate Corporation
Jul 2019 - Sep 2022 (3 years 2 months)
Designed and implemented customizations using D365 F&O extensions and workflows, developing ERP applications that increased average sales by 35% and margin by 12%. Participated in D365 F&O implementations, including project planning, requirements gathering, and deployment, while configuring various modules across Finance and SCM. Trained and supported customers on ERP application modules to increa
Dynamics 365 F&O Technical support engineer
Tekexpert
Jan 2015 - Aug 2017 (2 years 7 months)
Supported Microsoft partners and customers in implementing and optimizing Dynamics 365 Finance and Operations, HR, and Talent. Assisted in troubleshooting technical issues related to workflows, package deployment, LCS, and Power BI integration, serving as the primary D365 F&O engineer for North American partners. Reproduced and analyzed reported issues in test environments to identify root causes,
Education
Degrees, certifications, and relevant coursework
TUTexas A&M University
Master of Science, Computer Science
Pursued a Master of Science degree in Computer Science. Focused on advanced topics within the field.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Skills
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