Iqbal Hafeez

I’m a Microsoft Dynamics 365 professional with 10+ years of experience delivering ERP and CRM solutions across Finance, Supply Chain, Sales, Customer Service, and Operations. I turn business requirements into scalable designs that support day-to-day operations and long-term goals.

In my current role as a Lead Microsoft Dynamics 365 Consultant, I lead implementation and enhancement projects from requirements to go-live, configuring Dynamics 365 Finance & Operations and Dynamics 365 Customer Engagement to match business needs. I design integrations between Dynamics 365, Azure services, and third-party applications, and I own support for data migration, testing, deployment planning, and release activities across multiple initiatives.

I’ve also delivered end-to-end Dynamics 365 and Dynamics AX projects as a Senior Microsoft Dynamics Consultant, facilitating workshops, fit-gap sessions, and solution demonstrations with stakeholders. I partner with technical teams on integrations, customizations, and reporting, and I lead data migration mapping, validation, and reconciliation while driving upgrades, enhancements, and user adoption.

Across projects, I’ve built reporting and analytics solutions with Power BI and Microsoft technologies, including embedded analytics and KPI tracking. I’m known for process improvement, environment strategy (Dev/Test/Prod), governance and security configuration, and guiding consultants, developers, and business users to standardize processes and improve operational visibility.