SSSyntax Shadow
@syntaxshadow
Results-oriented Microsoft Dynamics 365 Consultant with over 10 years experience.
United StatesWhat I'm looking for
I am a results-oriented Microsoft Dynamics 365 Consultant with over 10 years of experience in designing and delivering end-to-end CRM and ERP solutions across various industries, including finance, manufacturing, retail, and healthcare. My proficiency in the entire Dynamics 365 suite, particularly in Sales, Customer Service, Field Service, and Finance & Operations, allows me to drive digital innovation and enhance business processes effectively.
Throughout my career, I have successfully led numerous projects, including the end-to-end implementation of Microsoft Dynamics 365 Finance & Operations for a global manufacturing client. My expertise in Power Platform tools, such as PowerApps, PowerAutomate, and PowerBI, has enabled me to automate processes and integrate systems seamlessly. I am passionate about stakeholder engagement and team leadership, ensuring that all technical deliverables align with business needs.
Experience
Work history, roles, and key accomplishments
Senior Dynamics 365 Developer
Stoneridge Software
Mar 2021 - Present (4 years 3 months)
Led end-to-end implementation of Microsoft Dynamics 365 Finance & Operations for a global manufacturing client, covering requirement gathering, solution design, development, deployment, and support. Created and enhanced more than 150 workflows using Power Automate and developed custom apps with Power Apps to automate approvals and procurement processes.
Dynamics 365 CE/CRM Developer
Encore Business Solutions
Jul 2017 - Present (7 years 11 months)
Designed and configured Dynamics 365 Sales, Marketing, and Customer Service modules for a large healthcare client. Developed custom plug-ins using C# and JavaScript to enhance system functionality and automate CRM processes.
Microsoft Dynamics 365 Functional Consultant
Armanino LLP
May 2015 - Present (10 years 1 month)
Delivered full-cycle implementations of Dynamics CRM Online for retail and logistics clients, focusing on Sales and Field Service modules. Configured custom entities, views, and dashboards to enable business-specific functionality such as route optimization and returns management.
Education
Degrees, certifications, and relevant coursework
Unknown University
Bachelor of Science, Computer Science
Completed a Bachelor of Science degree with a focus on Computer Science. Gained foundational knowledge and skills in various aspects of computing.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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