Olajumoke Iluyemi

Performed data imports, uploads, and entry tasks to support the company’s operations, ensuring accuracy and consistency across data sources. Designed, managed, and maintained comprehensive databases and dashboards using Microsoft Excel to track all company activities and reports, providing insights and supporting strategic decision-making.

Utilized advanced data analytics to inform strategic decision-making in sourcing and supply chain management, improving overall decision accuracy and performance. Successfully cultivated and maintained strong relationships with key vendors and suppliers, fostering collaboration and ensuring a reliable and diverse supply chain network with a 98% retention rate MOM.

Streamlined and optimized the inbound email workflow, leading to a notable reduction in response times and improved overall efficiency in handling customer inquiries. Implemented targeted training programs and performance monitoring, resulting in enhanced accuracy and quality in responding to customer emails, ultimately elevating customer satisfaction ratings by an average of 95%.

Effectively managed and organized digital resources, enhancing accessibility for library users and contributing to a more efficient information retrieval process. Developed and conducted user training programs, empowering library patrons with the skills to navigate and utilize ICT resources effectively.

Demonstrated adept troubleshooting skills, quickly resolving technical issues and minimizing disruptions to information systems. Conducted user training programs to enhance end-user understanding of information systems, leading to improved user proficiency and satisfaction.

Efficiently managed resources, including office supplies and equipment, optimizing budget allocations and ensuring cost-effective procurement. Implemented technology solutions to automate routine administrative tasks, freeing up time for strategic initiatives and reducing manual workload.

Studied Computer Science at Babcock University. Gained foundational knowledge in computer systems, programming, and data management.

Completed secondary education at Glass House College, earning the Senior Secondary School Certificate (WAEC). Developed a strong academic foundation across various subjects.