Chibuzo Nwankwo

I am a data and business intelligence analyst with hands-on experience across FMCG, retail/e-commerce, fintech, logistics, education and health sectors. I focus on turning complex datasets into clear, actionable insights that support decision-making.

I have built dashboards and KPI frameworks that delivered measurable results — for example, increasing slow-moving SKU sales by 50%, improving CSAT by 78%, and driving retention and buying-rate improvements of up to 70% in campaign analyses. I also helped reduce logistics costs by 30% and improved agent productivity with a point-based incentive system.

I work with tools and platforms including Power BI, MS SQL Server, Excel, Google Sheets, Python, Tableau, BigQuery, Bold BI, Metabase, Databricks, Snowflake, SAP and Dynamics 365, and I build data-collection solutions with ODK and Kobo Toolbox. I routinely extract and integrate ERP data to inform forecasting, inventory optimization and demand planning.

I lead and train cross-functional teams, run scrum meetings, and collaborate closely with product, procurement, inventory, finance and operations teams. I am curious, adaptable and committed to continuous learning and delivering measurable business value through data.