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@chibuzonwankwo
I am a data analyst driving business growth across FMCG, retail, and fintech.
I am a data and business intelligence analyst with hands-on experience across FMCG, retail/e-commerce, fintech, logistics, education and health sectors. I focus on turning complex datasets into clear, actionable insights that support decision-making.
I have built dashboards and KPI frameworks that delivered measurable results — for example, increasing slow-moving SKU sales by 50%, improving CSAT by 78%, and driving retention and buying-rate improvements of up to 70% in campaign analyses. I also helped reduce logistics costs by 30% and improved agent productivity with a point-based incentive system.
I work with tools and platforms including Power BI, MS SQL Server, Excel, Google Sheets, Python, Tableau, BigQuery, Bold BI, Metabase, Databricks, Snowflake, SAP and Dynamics 365, and I build data-collection solutions with ODK and Kobo Toolbox. I routinely extract and integrate ERP data to inform forecasting, inventory optimization and demand planning.
I lead and train cross-functional teams, run scrum meetings, and collaborate closely with product, procurement, inventory, finance and operations teams. I am curious, adaptable and committed to continuous learning and delivering measurable business value through data.
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Work history, roles, and key accomplishments
Data @nalytics Elites Global Community
Mar 2023 - Present (2 years 8 months)
Provided volunteer senior data analysis, mentoring and BI support to the community, earning award recognition for service contributions.
World Health Organization
Jun 2019 - Jul 2019 (1 month)
Monitored vaccine management and accountability during a polio campaign, trained ward focal persons and reported wastage to ensure accurate distribution.
Twicher
Oct 2021 - Present (4 years 1 month)
Performed volunteer data analysis and reporting to support Twicher projects and inform decision-making.
Degrees, certifications, and relevant coursework
NYSC Completion Certificate, National Service
2018 - 2019
Completed mandatory NYSC deployment in Anambra from October 2018 to October 2019 and received NYSC certificate (ID: A004098103).
Bachelor of Science in Computer Science Education, Computer Science Education
2014 - 2018
Grade: Second Class Honours Upper Division (2.1)
Completed a Bachelor of Science in Computer Science Education with Second Class Honours Upper Division (2.1) at Delta State University, Abraka in June 2018.
Software and tools used professionally
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