Open to opportunities

Olajumoke Gbodi

@olajumokegbodi1

Remote customer support professional specializing in travel bookings, itinerary management, and solution-driven client service.

Nigeria

Message

What I'm looking for

I’m looking for a remote support role where I can own client inquiries from start to finish—managing itineraries, confirmations, and travel documentation—while delivering fast, solution-driven service and learning booking systems like Amadeus or Sabre.

I’m a remote customer support representative with 5+ years of experience helping clients via phone, email, and online platforms. I manage confirmations, itinerary updates, and travel documentation with strong attention to detail and accurate client records. I also research destination options and pricing to recommend the best-fit solutions.

Across my roles, I’ve provided end-to-end support before, during, and after service delivery—tracking requests, resolving issues, and keeping communications clear and timely. I’m self-motivated, comfortable working remotely, and quick to learn new systems and booking processes, including GDS platforms like Amadeus, Sabre, and Travelport.

Experience

Work history, roles, and key accomplishments

Current

Remote Customer Support Rep

Current

Cdcare Online Business

Jan 2024 - Present (2 years 5 months)

Handled remote customer inquiries via phone, email, and online platforms, managing confirmations, itinerary updates, and accurate client documentation. Researched travel options and pricing and provided pre-, during-, and post-service support to resolve requests effectively.

Customer Support Itinerary Management Travel Documentation Pricing Research CRM Systems Remote Work

Customer Service & Coordination Specialist

Gold Tracks Businesses Palace

Jan 2022 - Jan 2024 (2 years)

Coordinated customer service bookings and scheduling, managing confirmations and ongoing itinerary or service updates. Maintained client records and documentation and delivered end-to-end support with pricing and option research.

Customer Service Itinerary Updates Client Records Destination & Pricing Research CRM Systems Issue Tracking Remote Customer Coordination

Client Support Specialist

Oligra Agency

Jan 2018 - Jan 2023 (5 years)

Coordinated client services via phone and email, ensuring confirmations and travel documentation were accurate. Researched solutions and presented options clearly while supporting clients throughout the full service lifecycle.

client support Travel Documentation Booking Coordination Communication Skills Problem Solving

Customer Service Representative

Timmerman Industries

Jan 2016 - Jan 2017 (1 year)

Responded to customer inquiries and managed service records with strong attention to detail. Organized client information and ensured timely communication and updates.

Customer Service Attention To Detail Communication Issue Tracking