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Okwuonu Micheal

@okwuonumicheal

I resolve customer issues and create professional promotional graphics.

Nigeria
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What I'm looking for

I'm looking for an opportunity where I can support customers professionally, solve problems effectively, and contribute creative graphic design work while continuing to grow my communication, design, and teamwork skills.

I'm a Customer Care Representative at ABC Company Ltd. in Lagos, where I assist customers with inquiries, requests, and complaints while providing accurate product and service information.

I respond through phone calls, messages, and other channels, identify customer needs, and work calmly with colleagues to resolve issues and maintain positive customer relationships.

As a freelance Graphic Designer, I create flyers, posters, banners, social media graphics, and promotional materials that reflect clients’ brand identities. I deliver polished designs on deadline, with close attention to typography, layout, and visual presentation.

Experience

Work history, roles, and key accomplishments

AL
Current

Customer Care Representative

ABC Company Ltd.

Jan 2022 - Present (4 years 9 months)

Assisted customers with inquiries, requests, and complaints in a friendly and professional manner. Provided accurate information about products and services and responded promptly to customer questions through various communication channels.

Education

Degrees, certifications, and relevant coursework

Olabisi Onabanjo University logoOU

Olabisi Onabanjo University

Bachelor of Science, Science

2023 -

Pursuing a Bachelor of Science degree in Science.

Tech stack

Software and tools used professionally

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