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@okwudiriopara
I am a Cisco network engineer specializing in NOC, IP, security.
I am a Cisco Network Engineer with extensive experience in hardware, software, and enterprise networking, backed by Cisco Specialist - Enterprise Core certification and CCNA/CCNP training. I plan, implement, verify and troubleshoot local and wide-area networks to meet operational standards.
At Comcast I lead technical outage bridges, analyze operational data and metrics, and act as a technical resource on projects to ensure successful implementations and adherence to company standards. I perform routine maintenance validated to minimize impact and provide actionable insights from monitoring tools.
Previously I supported core IP networks and security at T-Mobile, managing LAN/WAN/WLAN infrastructure, load balancers, firewalls and AWS nodes, and provided second-level escalation and thorough incident documentation. I also worked in voice and data troubleshooting for Verizon Wireless/Primus, resolving large-scale voice issues and optimizing system performance across GSM, 1X, EVDO and LTE networks.
I take pride in mentoring less-experienced team members, driving incident resolution, and contributing to resilient network design and operations. I am collaborative, process-oriented, and focused on delivering measurable improvements in network reliability and customer satisfaction.
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Work history, roles, and key accomplishments
Troubleshot and repaired complex network issues, led technical outage bridges, and provided actionable analysis of metrics to drive operational improvements and adherence to engineering standards.
T-Mobile
Jun 2017 - Aug 2019 (2 years 2 months)
Monitored and maintained core IP, LAN/WAN and WLAN infrastructures, provided second-level escalation for network and hardware issues, and coordinated vendor RMAs and transport carrier troubleshooting to restore services.
Primus Software Corporation
May 2015 - Apr 2017 (1 year 11 months)
Analyzed and resolved voice and data service issues (GSM/1x/EVDO/LTE), traced calls across switches and trunks to restore service, and collaborated with system performance teams on large-scale outages.
Degrees, certifications, and relevant coursework
Certificate, Network Engineering
2012 - 2015
Completed CCNA and CCNP training at Avtech Institute from 2012 to 2015.
Bachelor of Science, Business Education
Completed a Bachelor of Science in Business Education at the University of Calabar, graduating in February 2000.
Cisco Certified Specialist - Enterprise Core, Enterprise Networking
2023 -
Earned Cisco Certified Specialist - Enterprise Core certification in September 2023.
Software and tools used professionally
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