Jay Tolia

Provided third-level support for troubleshooting and resolving IP backbone and customer routing issues. Designed, engineered, and implemented solutions supporting customer requirements and critical backbone architecture.

Led network engineering efforts, including Cisco Router and Switch refresh projects and data center network refreshes. Configured and troubleshot L3 protocols such as MPLS, BGP, and OSPF, ensuring adherence to engineering and operational standards.

Collaborated with business clients and vendors to create customized network solutions and led the entire NOC team. Managed network fault, disaster recovery, and LAN maintenance, ensuring SLA adherence for all customers.

Monitored enterprise networks using tools like SolarWinds and managed DNS with Infoblox. Configured and troubleshot L3 routing protocols and L2 layer protocols, and created detailed network diagrams using MS Visio.

Deployed, provisioned, configured, and troubleshot local LAN, WAN, and data center networks, including Cisco and Juniper devices. Performed IOS upgrades for over 500 remote sites and monitored networks using CACTI and SolarWinds.

Deployed and configured Aruba APs and controllers, and executed test plans based on requirement and design documents. Managed ongoing test execution and test framework, ensuring strong knowledge of Wi-Fi concepts and related technologies.

Gained strong knowledge of testing tools such as Mobcat, Netpersec, and IxiaChariot. Developed a deep understanding of L2/L3 switching, TCP/IP, UDP/IP, IPv4, IPv6, and 802.11a/b/g/n WiFi standards.

Completed a Master of Science in Electrical Engineering with a specialization in Network Engineering. Focused on advanced topics in network design, implementation, and management.

Obtained a Bachelor of Engineering in Electronics & Communication Engineering. Gained foundational knowledge in electronics, communication systems, and related engineering principles.