Okiki Jayeola

● Supported end-to-end client onboarding and maintenance workflows for Contract Lifecycle Management (CLM) implementation, coordinating with Procurement, IT, and business stakeholders to ensure accurate client data capture and onboarding readiness
● Performed data validation, reconciliation, and remediation on Third Party Relationship datasets, ensuring timely resolution of discrepancies and impro

● Executed data audits and client data validation processes, resolving 400+ discrepancies and ensuring accuracy across onboarding-related datasets and operational systems.
● Partnered with cross-functional teams to standardize data mapping, documentation, and onboarding procedures, improving consistency and reducing client impact.
● Developed reporting dashboards and tracking tools to monitor work

● Managed high-volume data onboarding and maintenance processes, validating and reconciling 32,000+ records bi-weekly to ensure client and product data integrity.
● Collaborated with internal stakeholders to gather client requirements, enrich data profiles, and support downstream onboarding and operational processes.
● Automated reporting using SQL and Advanced Excel, improving tracking of onboard

● Led client data onboarding, validation, and lifecycle analysis for 15,000+ users, identifying trends and improving client retention through actionable insights.
● Acted as a key liaison between internal teams and external stakeholders, ensuring clear communication, timely escalations, and alignment on onboarding requirements.
● Built data reports and dashboards to monitor client performance, onb

● Supported client relationship management and onboarding data processes, ensuring accurate data capture, validation, and reporting for customer experience initiatives.
● Analyzed and reported on client interactions and service performance, maintaining high NPS and improving customer satisfaction through data-driven insights.
● Utilized Excel (Pivot Tables, VLOOKUP) and Power BI dashboards to trac

Aug 2020