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Okango SusanOS
Looking for a job

Okango Susan

@okangosusan

I keep businesses financially on track through accounting, bookkeeping, and operations support.

Kenya
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What I'm looking for

I’m looking to support growing businesses with accounting, bookkeeping, CRM, and operational coordination, especially remote teams that value accurate records, timely payments, organized systems, and clear communication.

At Office Pro Services, I provide remote accounting and operations support for U.S.-based construction and remodeling companies, managing receivables, invoicing, payroll calculations, CRM records, contracts, and project coordination.

Previously, I managed accounting at Stay Awhile Rentals, improving cash flow by 25% and financial efficiency by 30%. At Zero Sips, I implemented automated invoicing that increased billing efficiency by 25% and developed cost-analysis strategies that reduced operating costs by 12%.

I’ve also led finance and administration at Pets Paradise and Happy Paws Pets Store, improving revenue tracking, payroll accuracy, expense control, inventory management, and financial process automation. I bring organized records, timely payments, clear communication, and practical operational support to fast-paced teams.

Experience

Work history, roles, and key accomplishments

Office Pro Services logoOS
Current

Virtual Assistant | Accounting & Operations Support

Dec 2025 - Present (9 months)

Provide remote accounting and administrative support to U.S.-based construction & remodeling services companies.
Manage accounts receivable processes, including monitoring outstanding balances, following up on overdue payments, and communicating payment requests to clients.
Prepare and send invoices and payment requests while supporting timely collections and accurate financial records.
Support pa

Stay Awhile Rentals logoSR

Accountant

Jun 2024 - Dec 2025 (1 year 6 months)

June 2024 – Present
• Managing all accounting transactions, ensuring 100% financial accuracy.
• Reconciling accounts payable & receivable, improving cash flow by 25%.
• Ensuring 100% on-time tax filing and compliance with regulatory standards.
• Preparing balance sheets, profit & loss statements, and financial reports, increasing financial efficiency by 30%.
• Overseeing inventory management & cos

ZERO SIPS logoZS

Accountant

Jan 2025 - Apr 2025 (3 months)

Accountant | Zero Sips (Remote)
January 2025 – Present
• Handling bookkeeping & stock tracking, ensuring 98% inventory accuracy.
• Conducting financial forecasting & budgeting, optimizing revenue projections by 15%.
• Managing tax preparation & compliance, reducing errors by 40%.
• Assisting in financial process improvement, increasing efficiency by 20%.
• Developed cost analysis strategies, reduc

Happy Paws Pets Store logoHS

Head of the Accounting Department

May 2022 - Oct 2024 (2 years 5 months)

I act as the Head of Accounting Department at Happy Paws Pets Store a subsidiary of Pets Paradise
May 2022 – May 2024
• Led financial operations, optimizing cash flow and improving revenue tracking by 30%.
• Ensured 100% timely payroll processing & statutory payments, reducing payroll errors by 35%.
• Conducted bank reconciliations, decreasing financial discrepancies by 40%.
• Developed cost-savin

Pets Paradise logoPP

Head of Finance And Administration

May 2022 - Oct 2024 (2 years 5 months)

May 2022 – May 2024
• Led financial operations, optimizing cash flow and improving revenue tracking by 30%.
• Ensured 100% timely payroll processing & statutory payments, reducing payroll errors by 35%.
• Conducted bank reconciliations, decreasing financial discrepancies by 40%.
• Developed cost-saving budgeting strategies, leading to a 25% reduction in expenses.
• Managed inventory and stock cont

alfacad logoAL

Account Assistant

Jan 2022 - Apr 2022 (3 months)

Jan 2022 – April 2022
• Processed payroll & financial reports, ensuring 99% accuracy.
• Assisted in invoicing, reconciliations, and accounts management, improving efficiency by 20%.
• Managed stock control & petty cash, reducing financial losses by 15%.
• Assisted in preparing financial statements to enhance financial reporting transparency.
• Coordinated with vendors and suppliers, ensuring 95% t

Education

Degrees, certifications, and relevant coursework

VA

Virtually versed Africa

Virtual assistance certification, Virtual assistant

2026 - 2026

KT

kiambu institute of science and technology

Diploma, Banking, Corporate, Finance, and Securities Law

2018 - 2020

Tech stack

Software and tools used professionally

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