@ojomasule
Executive/Virtual Assistant who managed executive calendars, email inquiries, and client meetings.
NigeriaAs an Executive/Virtual Assistant, I managed an executive’s calendar and scheduling, responded to email inquiries, and coordinated meetings for clients and the executive.
At United Bank For Africa, I provided customer service support by phone and email and followed up on unresolved complaints. I also enrolled customers in bank eChannels and handled client invoicing and billing.
Work history, roles, and key accomplishments
Ultrawell Health System
Jan 2024 - Sep 2026 (2 years 8 months)
Conducted market research and analysis for clients. Managed marketing workflow across all social media channels.
Provided customer service support via phone and email. Handled invoicing and billing for clients.
Degrees, certifications, and relevant coursework
Certificate, Customer Service
Customer service training from Dakins Customer Service Academy, class of 2026.
Bachelor of Science, Public Administration
Bachelor of Science in Public Administration from Express Tech Remote Academy, class of 2014.
Software and tools used professionally
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