Ogunlusi Ifeoluwa
@ogunlusiifeoluwa
Detail-oriented Biochemistry graduate skilled in customer service, administration, and process improvement.
What I'm looking for
I am a Biochemistry graduate with hands-on experience in customer service, administrative support, and education. I combine strong communication and organizational skills with attention to detail to support daily operations and client relations.
In my current role as a Customer Service / Administrative Executive, I resolved over 95% of customer inquiries within 24 hours and improved administrative processing time by 40% through better documentation systems. I also reduced office supply costs by 20% via improved tracking and vendor negotiation.
Previously, I served as a subject teacher during NYSC where I prepared lesson plans, assessed student performance, and collaborated with colleagues to enhance learning outcomes. I have also delivered practical catering instruction, supervising sessions and enforcing hygiene standards.
I am seeking an internship or graduate trainee position where I can apply my analytical ability, administrative competence, and teamwork skills while continuing to grow professionally and contribute to organizational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Smart Work Outsourcing Limited
Jan 2024 - Present (2 years 1 month)
Managed customer inquiries and administrative tasks, resolving over 95% of inquiries within 24 hours and improving administrative processing time by 40%. Streamlined documentation and reduced office supply costs by 20%.
Subject Teacher
Dezeal Private School
Jan 2023 - Jan 2024 (1 year)
Prepared and delivered curriculum-based lessons, assessed student performance, and collaborated with colleagues to improve learning outcomes during NYSC service.
Catering Instructor
Mercy Of God Catering Services
Dec 2020 - Feb 2021 (2 months)
Delivered practical training in food preparation and kitchen safety, supervised sessions ensuring hygiene compliance, and coordinated catering activities for trainees.
Education
Degrees, certifications, and relevant coursework
Federal University, Oye-Ekiti
Bachelor of Science, Biochemistry
2017 - 2023
Completed a Bachelor of Science in Biochemistry, developing laboratory and analytical skills relevant to biochemical research and diagnostics.
Top Trend Comprehensive College
West African Senior School Certificate, Secondary Education
2010 - 2016
Attended secondary education and obtained the West African Senior School Certificate (WAEC).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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