OGECHI IBEZUTE
@ogechiibezute
Dedicated administrative assistant with strong customer service skills.
What I'm looking for
I am a graduate with a passion for contributing to organizational success through my skills in administration and customer service. My experience as an Administrative Assistant at Winford Group Ltd has equipped me with the ability to manage clerical duties, handle customer inquiries, and maintain effective communication with colleagues and clients. I thrive in fast-paced environments and am committed to enhancing productivity and efficiency.
Throughout my career, I have demonstrated my ability to build sustainable relationships with customers and ensure their satisfaction. My role as a Sales Representative at Slot Nigeria allowed me to achieve sales targets while developing positive business relationships. I am adept at problem-solving and have a strong focus on results, which I believe are essential for any organization aiming for growth.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
WINFORD GROUP LTD
Jan 2020 - Present (5 years 5 months)
Responsible for administrative, clerical, and secretarial duties for the CEO. Managed incoming calls, built customer relationships, coordinated with staff, and handled customer complaints while ensuring adherence to company policies.
Sales Representative
SLOT NIGERIA
Jan 2017 - Jan 2018 (1 year)
Achieved sales targets by coordinating with team members, handling documentation, and maintaining positive customer relationships. Presented and promoted products while supplying management with reports on customer needs.
SIM Registration Agent
MTN NIGERIA
Jan 2015 - Jan 2016 (1 year)
Served as the first point of contact for customers registering SIM cards. Collected bio-data, ensured successful registrations, and addressed customer inquiries and complaints.
Documentation Officer
AJEROMI IFELODUN LOCAL GOVERNMENT (NYSC)
May 2014 - May 2015 (1 year)
Assisted with audits, controlled document access, and ensured documentation integrity. Organized documents for ease of use and collaborated with colleagues on documentation practices.
Promoter
SHOPRITE LEKKI
May 2014 - Jun 2014 (1 month)
Promoted Gulder and Star beverages by providing information, distributing samples, and setting up promotional stands. Reported on customer interest and engagement.
Documentation Officer
SALVATION HOSPITAL
Jan 2013 - Jan 2014 (1 year)
Assisted patients with documentation, managed billing and payments, and maintained a clean reception area. Utilized medical software for processing.
Education
Degrees, certifications, and relevant coursework
Health Safety and Environment Professional Course
Professional Course, Health Safety and Environment
2015 - 2016
Completed a professional course in Health Safety and Environment, focusing on safety protocols and environmental management.
Imo State University
Bachelor of Arts, History and International Relations
2009 - 2013
Studied History and International Relations, focusing on the dynamics of global interactions and the historical context of international affairs.
Christ Chosen Group of School
Senior School Certificate, General Education
2001 - 2007
Completed Senior School Certificate Examination (SSCE), acquiring foundational knowledge and skills for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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