OAObed Effah Amaning
@obedeffahamaning
Highly effective IT support specialist with a passion for technology.
GhanaWhat I'm looking for
I am a highly effective team player with over 2 years of experience as an Information Technology Support Specialist. My journey in the tech field has equipped me with a solid foundation in quality control, customer service, technical support, and operations analysis. I have a proven track record of planning, organizing, and leading complex projects for large organizations, ensuring that all IT operations run smoothly.
Currently, I work with Royal Caribbean Group in Miami, where I assist in IT operations onboard the vessel, focusing on technology and equipment in Guest Staterooms. My previous experience includes web development and tech support at Kumasi Technical University, where I contributed to building and maintaining the institution's website and IT infrastructure. I also have hands-on experience as a Hardware Technician, repairing desktop computers for clients.
Experience
Work history, roles, and key accomplishments
IT Support Specialist
Royal Caribbean Group
Feb 2023 - Present (2 years 4 months)
Assists in the IT operations onboard the vessel, supporting all hotel-related computer equipment, with a focus on technology and equipment in guest staterooms.
Front End Developer
Amalitech
Feb 2021 - Oct 2021 (8 months)
Engaged in front-end development projects, contributing to the design and implementation of user interfaces.
Web Developer and Tech Support
Kumasi Technical University
Sep 2018 - Jul 2019 (10 months)
Helped build and maintain the website for the institution while ensuring the proper functioning of the IT infrastructure.
Hardware Technician
Opanin Adusia Ventures
May 2016 - May 2017 (1 year)
Responsible for the repairs of desktop computers for the company's clients, ensuring high-quality service and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Amalitech
Certification, Web Development
2021 - 2021
Completed a program in Front End Development, gaining skills in web design and development, focusing on creating user-friendly interfaces.
KUKumasi Technical University
Associate Degree, Computer Science
2014 - 2018
Studied Computer Science, focusing on various aspects of computing and technology, including programming, systems analysis, and IT infrastructure.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
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