Nykole Vieira
@nykolevieira
Agile Coach at Vodacom Mozambique, refining SAFe ways of working and turning delivery data into team improvements.
MozambiqueWhat I'm looking for
At Vodacom Mozambique, I assess Agile and SAFe practices across Technology, report evidence-based recommendations to leadership, and follow through on improvements teams adopt. I use dashboard and database-driven data, AI tools, and team feedback to refine ways of working and delivery processes.
Previously at Banco Comercial de Investimentos, I managed technology and transformation projects and analysed business processes. At Mauritius Commercial Bank, I was the sole IT professional, responsible for the IT function and service continuity.
Experience
Work history, roles, and key accomplishments
Agile Coach | Culture Transformation Leader
Vodacom Mozambique
Nov 2019 - Present (7 years)
Assessed and refined Agile and SAFe frameworks across Technology, coaching executives and teams to drive continuous improvement. Partnered with leadership on strategic transformation initiatives and used data-driven insights to improve delivery quality.
Senior Project Manager | Product Owner | Business Process Analyst
Banco Comercial de Investimentos
May 2011 - Nov 2019 (8 years 6 months)
Managed end-to-end technology and transformation projects, connecting business needs, execution, and stakeholders. Analysed and optimised business processes, driving process transformation and delivery efficiency.
IT Operations Coordinator | Sole IT Resource
Mauritius Commercial Bank
Apr 2007 - Apr 2011 (4 years)
Sole IT professional responsible for the entire IT function, including service desk, incident resolution, and network/system configuration. Trained users and supported technology improvement initiatives.
Education
Degrees, certifications, and relevant coursework
ISCTEM
MBA, Project Management
MBA in Project Management from ISCTEM.
Universidade Federal do Espírito Santo
Bachelor's Degree, Computer Engineering
Bachelor's Degree in Computer Engineering from UFES.
Tech stack
Software and tools used professionally
Availability
Location
MozambiqueAuthorized to work in
Salary expectations
Social media
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