At Amazon Devices & Services, I lead Consumer Robotics programs, improving program productivity by 126% year over year through scheduling, resource planning, and participant engagement. I manage and coach seven full-time employees, recruit and onboard 24 contractors across five states, and strengthen financial tracking and operational processes.
Previously, I coordinated 17 cross-functional data collection programs and eight prototype devices, overseeing an end-to-end pipeline supporting ML model training. I recruited and supported more than 900 research participants, resolved technical issues and escalations, and built engagement programs that increased team participation to 64%.
At the American Diabetes Association, I managed donor relations, fundraising event support, social media strategy, CRM data practices, and board meeting operations across the Pacific Northwest.
