At I'curity Solutions, I independently manage day-to-day IAM support for Auth0 and Aveksa platforms, including services for a large telecommunications company. I’ve maintained zero critical IAM downtime across supported environments.
I handle incident management, root cause analysis, system monitoring, and change updates, while developing operational documentation and mentoring graduate staff. Earlier, as a Graduate Business Analyst at Providence Software Solutions, I analyzed business and operational data and supported requirements gathering, testing, and process mapping.
