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Kwena MabotjaKM
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Kwena Mabotja

@kwenamabotja

Lead Solutions Analyst at Absa Group, shaping solution design for banking and insurance platforms across Africa.

South Africa
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At Absa Group, I lead solution design and technology delivery across Absa Life and Everyday Banking. My work includes integration architecture, process design, implementation planning and solution governance.

As a Solutions Analyst at Absa Group, I contributed to a secure, API-enabled chat wallet and the Absa Wellness digital platform, coordinating requirements across teams. I also designed customer journeys, system interactions and API integrations for digital banking, insurance and customer experience initiatives.

I began my career developing Java applications and RESTful services at African Bank, after supporting application development and testing at Neotel. I bring that hands-on foundation to enterprise architecture and analysis, with experience across banking, insurance and telecommunications; my research master's focus is AI and cybersecurity governance.

Experience

Work history, roles, and key accomplishments

Absa Group logoAG
Current

Lead Solutions Analyst

Absa Group

Jul 2025 - Present (1 year 3 months)

Leads solution design and technology delivery for strategic initiatives across life insurance and everyday banking portfolios. Drives solution governance, coordinates cross-functional teams, and supports roadmap planning and business case development.

Absa Group logoAG

Solutions Analyst

Absa Group

Oct 2020 - Jun 2025 (4 years 8 months)

Led analysis and solution design for digital banking, insurance, and customer experience initiatives. Conducted enterprise-wide impact assessments and designed customer journeys, API integrations, and cross-platform solutions.

Education

Degrees, certifications, and relevant coursework

University of the Witwatersrand logoUW

University of the Witwatersrand

Master of Commerce (MCom), Cybersecurity

Research master's degree in Cybersecurity with a focus on AI and cybersecurity governance, currently in progress.

MANCOSA logoMA

MANCOSA

Postgraduate Diploma, Artificial Intelligence

Postgraduate Diploma in Artificial Intelligence completed in 2025.

MANCOSA logoMA

MANCOSA

Bachelor of Commerce (BCom), IT Management

Bachelor of Commerce in IT Management completed in 2023.

Vaal University of Technology logoVT

Vaal University of Technology

National Diploma, Information Technology

National Diploma in Information Technology with focus on Business Analysis and Systems Development, completed in 2016.

The Open Group logoTG

The Open Group

TOGAF Enterprise Architecture Foundation (Level 1), Enterprise Architecture

TOGAF Enterprise Architecture Foundation (Level 1) certification passed.

Microsoft logoMI

Microsoft

Microsoft Certified Professional (MCP) and Microsoft Certified Specialist (MCS), Microsoft Technologies

Microsoft Certified Professional (MCP) and Microsoft Certified Specialist (MCS) certifications.

Microsoft logoMI

Microsoft

Developing Microsoft Azure Solutions, Microsoft Azure

Developing Microsoft Azure Solutions certification.

University of the Witwatersrand logoUW

University of the Witwatersrand

Fundamentals of Business & Systems Analysis, Business & Systems Analysis

Fundamentals of Business & Systems Analysis certification.

Tech stack

Software and tools used professionally

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