Nush Rama

Led product discovery and defined product specifications and acceptance criteria with digital product managers, data analysts, and engineers. Owned backlog prioritization and created analytics/data collection mechanisms to measure product effectiveness, user satisfaction, and value.

Drove GenAI and AI/ML initiatives, delivering POCs where 80% met or exceeded client requirements and 40% converted to full-scale projects. Managed end-to-end requirements lifecycle, deployment/release coordination, and AWS event-driven architecture for auto-claims with zero-touch human intervention while ensuring regulatory alignment.

Improved delivery execution by meeting 96% of feature deadlines in an Agile environment and accelerating feature development life cycle by 15% year over year. Increased premium completion rates by 20% through usability improvements, enabled integration of 20 third-party interfaces, and built cross-functional roadmaps for data insights and a geospatial data warehouse.

Led streamlined electronic third-party vendor claim filing for first notice of loss submission, achieving a 90% success rate countrywide. Enhanced squad effectiveness and agile maturity and designed a claim assignment tool that improved workload management and delivered 30% time savings.

Owned SaaS product strategy, vision, and multi-discipline roadmaps by managing dependencies and aligning priorities across programs. Orchestrated rollout of touchless digital claim payments via phone/email to 20 states in a pilot and coordinated consensus on 85% of priorities.

Completed a Master's in Data Science program at Symbiosis International University from 2025 to 2027.

Completed the NextGen Business Mastery Program at IIT Madras during April to June 2025.

Completed a Bachelor's in Business Management at Gustavus Adolphus College.

Completed a Certificate in Data Analytics Bootcamp at the University of Richmond in 2019 (April to October).