Nur Zuleisha

Communicated positively with children and guardians, teaching children to organize toys, wash hands, and share by leading by example. Played games, worked on puzzles, and read books to young children, maintaining a clean and organized environment to ensure their well-being.

Assisted in guest check-in/check-out and reservation processes, delivering excellent customer service. Supported administrative tasks, maintained guest records, and gained exposure to revenue and pricing strategies. Supported room inspections, assisted with inventory tracking, and collaborated with the housekeeping team to streamline operations.

Researched and identified potential clients in Japan and Malaysia, engaging in hands-on client communication during TOKYOGAMESHOW2024. Assisted in preparing documents for internal and external use, conducted tender searches, and streamlined team workflows by handling administrative tasks.

Provided guided, personalized tours showcasing Japan's culture, history, and attractions, offering halal-friendly travel options. Worked closely with NZ Malaya to ensure seamless, enjoyable experiences for Malaysian tourists.

Operated and maintained bakery equipment, including ovens and mixers. Produced consistently high-quality baked goods for customers.

Checked and tested foods to verify quality and temperature, conducting daily checks of refrigerators and freezers for proper food storage and cleaning. Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.

Trained and mentored 3 new kitchen staff members. Implemented a comprehensive system to organize food packs for children with dietary restrictions or allergies.

Baked and prepared breads, cookies, and cakes, skillfully managing cashier service. Implemented strict cleaning protocols and upheld high standards of cleanliness in the kitchen.

Grade: 3.43

Currently pursuing a Bachelor of Science in Digital Business Innovation. The program focuses on the intersection of business strategies and digital technologies. This includes studying innovative approaches to business in the digital age.