Nurul Rakinah

Owned the Visual QA process for digital banking initiatives, ensuring high-quality UI implementation across multiple releases. Validated Figma designs using Applitools to ensure pixel-perfect implementation and coordinated with cross-functional teams.

Executed manual testing for banking applications to ensure system functionality meets business and technical requirements. Performed functional and regression testing, tracked defects in Jira, and supported UAT.

Executed manual testing for banking applications using Agile and Waterfall methodologies. Analyzed Jira user stories and business documents to prepare and execute comprehensive test cases, and coordinated with developers to resolve defects.

Researched ServiceNow and Microsoft Project for the department, monitored project progress, and collected requirements. Coordinated training seminars and created a video interview for a Digitalisation Appreciation Event.

Co-founded a beauty business, contributing to its establishment and operations.

Developed a customer service mindset by helping staff and students with IT support. Created creative videos for ITSM guides and supported the team as needed.

Worked as a retail salesperson, providing customer service and sales support.

Interned at CNBC, gaining experience in broadcast media.

Pursued a Diploma in Information Technology, gaining foundational knowledge and skills in the field.

Completed a Higher Nitec in Broadcast Media, focusing on media production and communication.

Earned a Diploma in Theatre, developing skills in performance and theatrical production.