Nurul Najiha Norazmi
@nurulnajihanorazmi
Applied AI & Data Analytics professional building ML and BI solutions.
What I'm looking for
I’m an Applied AI & Data Analytics professional with hands-on experience in machine learning, computer vision, and business intelligence. I’m currently pursuing my MSc with a CGPA of 3.97, while applying these skills in real telecom and enterprise data environments.
In my roles at Tata Consultancy Services (TCS), I’ve supported AI-assisted content and operations, coordinated delivery timelines, and managed documentation and knowledge transfer for enterprise system transitions. I also built SQL-driven telecom billing data workflows to reduce manual processing and improved reporting accuracy by investigating billing data inconsistencies.
On the analytics side, I developed Power BI dashboards for workforce analytics and resource monitoring, analyzing data to optimize resource allocation and improve operational visibility. I’ve also built end-to-end big data pipelines using the Hadoop ecosystem (HDFS, Hive, Pig) and delivered business insights through Power BI dashboards.
My projects reflect my preference for end-to-end, measurable outcomes—like road surface damage detection with YOLOv11 (using mAP@50, precision, and recall), fruit image classification/object detection using classical models and deep learning, and churn prediction using Logistic Regression and Random Forest. I enjoy translating messy data into reliable models, strong evaluations, and actionable dashboards that teams can trust.
Experience
Work history, roles, and key accomplishments
Leveraged AI tools (e.g., Microsoft Copilot and large language models) to generate and refine training content, improving productivity and consistency. Coordinated delivery timelines, stakeholder communications, and knowledge transfer for enterprise system transitions.
Developed SQL workflows to extract, transform, and automate telecom billing data processing, reducing manual effort. Built billing and transaction reporting templates in Jaspersoft Studio and supported backend development in a Spring Boot-based billing system while resolving data inconsistencies.
Created Power BI dashboards for workforce analytics and resource monitoring to improve operational visibility. Analyzed workforce data to support planning decisions and track utilization trends.
Supported operational monitoring and issue tracking within developer platform environments to maintain platform reliability. Assisted with data tracking and reporting and collaborated with cross-functional teams on workflow improvements.
Education
Degrees, certifications, and relevant coursework
Universiti Teknologi Malaysia (UTM)
Master of Science, Business Intelligence and Analytics
2024 -
Grade: CGPA: 3.97 / 4.00
Currently pursuing a Master of Science in Business Intelligence and Analytics (CGPA 3.97/4.00).
Universiti Teknologi PETRONAS (UTP)
Bachelor of Science (Hons), Petroleum Geoscience
2017 - 2021
Completed a Bachelor of Science (Hons) in Petroleum Geoscience at Universiti Teknologi PETRONAS.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/nurulnajihanorazmiJob categories
Skills
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