At RSGx, I automated data integration with ETL pipelines into a centralized warehouse using Azure and Snowflake. I also modernized cross-functional reporting with Power BI and developed a mobility tracking system that enabled real-time staff onboarding across sites in Australia.
At Natural Intelligence Solutions Technologies, BERJAYA, I built a proprietary web-scraping infrastructure for competitive intelligence and developed predictive models for organizational KPIs. I also supported a large BI migration, moving nearly 1,000 dashboards from Good Data to Power BI.
At Grab, I worked on chatbot ecosystems and automated workflows for the Singapore market, and developed Power BI analytics for Refund and Appeasement metrics. At Ikano Insights, I worked on customer sentiment analysis, geospatial modeling, and store visitation dashboards for IKEA Malaysia.

