Nthabiseng Mosikidi

I am a detail-oriented and highly organized Virtual Assistant, Customer Service Consultant, and Administrator with over a year of experience in providing exceptional administrative support and client communication. My expertise lies in managing schedules, handling customer inquiries, and ensuring seamless operations. I am committed to delivering outstanding service and improving operational efficiency.

In my role as a Virtual Assistant at Pumpquip CC, I successfully managed email correspondence, calendar scheduling, and travel arrangements for executives. My efforts in data entry and document preparation contributed to a 20% improvement in workflow efficiency. As a Customer Service Consultant at Selco Nexus Pty Ltd, I maintained a 95% customer satisfaction rate by efficiently resolving inquiries and complaints through various communication channels.