Open to opportunities

Nsama Chisanga

@nsamachisanga

Message

Determined administrative assistant with strong communication skills.

Zambia

Message

What I'm looking for

I am looking for opportunities to grow my skills in a supportive environment.

I am an administrative assistant with experience in customer service and logistics. At Ss Express Cargo, I was responsible for ensuring that customers received their packages promptly and were satisfied with the service provided. My role involved managing payments and maintaining clear communication with clients to resolve any issues that arose.

My educational background includes a secondary school certificate, which has equipped me with essential skills in English and reading. I am eager to enhance my skills and knowledge further, and I am committed to contributing positively to your firm.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

SS Express Cargo

Jan 2022 - Dec 2024 (2 years 11 months)

Managed customer package delivery and satisfaction, ensuring timely receipt and addressing payment discrepancies. Processed payments, cleared costs, and maintained clear communication with clients to ensure service satisfaction.

Customer Service Payment Processing Logistics Coordination Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Secondary School

Secondary School Certificate, General Studies

Grade: Graduate

Graduated from secondary school in 2019, obtaining a secondary school certificate. This foundational education provided essential knowledge and skills for further development.