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nourhan abdelazizNA
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nourhan abdelaziz

@nourhanabdelaziz

Science teacher at Al Riada American School who coordinates academic operations and creates learning materials, with experience in customer service and operations.

Egypt
Message

What I'm looking for

I'm seeking to contribute to customer success, operations, or coordination teams.

At Al Riada American School, I coordinate with administration and colleagues to support day-to-day academic operations. I communicate with parents by email and phone to address concerns and work toward practical resolutions.

I prepare presentations, reports, and digital learning materials, and plan lessons and projects while monitoring student progress. I also review assessment results to identify learning needs and areas for improvement.

Alongside my school work, I provide private chemistry tuition aligned with the Cambridge curriculum for Year 9 students. Earlier, at Vodafone UK, I handled customer calls in English and resolved billing and invoice-related inquiries.

Experience

Work history, roles, and key accomplishments

PT
Current

Private Chemistry Tutor

Private Tuition

Sep 2021 - Present (5 years 2 months)

Provide private chemistry tuition aligned with the Cambridge curriculum for Year 9 students.

Chemistry
Cambridge Curriculum
Tutoring
KS

Science Teacher

Kaumeya International School

Aug 2024 - Dec 2024 (4 months)

Taught science at an international school in Alexandria, Egypt.

US

Chemistry Teacher

United International School

Aug 2020 - Sep 2023 (3 years 1 month)

Taught Cambridge Lower Secondary curriculum content to Years 7 and 8.

Cambridge Curriculum
ChemistryTeaching
Vodafone UK logoVU

Customer Service Representative

Vodafone UK

Dec 2016 - Nov 2017 (11 months)

Handled customer calls in English and addressed billing and invoice-related inquiries. Worked with customers to understand billing concerns and provide appropriate resolutions.

Education

Degrees, certifications, and relevant coursework

Alexandria University logoAU

Alexandria University

Bachelor’s Degree, Science Education

2015 - 2020

Bachelor’s Degree in Science Education from the Faculty of Education, Alexandria University, from 2015 to 2020.

MM

Ministry of Defense Language Institute (MODLI)

English Conversation, English

Completed English Conversation training at the Ministry of Defense Language Institute in December 2015.

Tech stack

Software and tools used professionally

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