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Nosisa Tengetile Sibandzw

@nosisatengetilesiban

Compliance Officer with 10+ years in AML, sanctions compliance, and regulatory reporting.

Eswatini
Message

What I'm looking for

I’m looking to continue strengthening AML/CFT and sanctions compliance, regulatory reporting, and operational controls—training teams and closing risk gaps while supporting systems like FCM to protect customers and the bank.

I am a Compliance Officer and banking professional with over 10 years of progressive experience in financial services, specializing in compliance management, anti-money laundering (AML), customer service, and operational controls. I adapt quickly, train teams, identify risk gaps, and manage regulatory requirements with diligence and attention to detail.

At Eswatini Bank, I conduct staff training on AML, CDD, and STR procedures, assess the Bank’s exposure to AML/CFT risks, and monitor transactions using NG Screener and sanctions screening on Fircosoft. I submit reports to the Eswatini Financial Intelligence Unit (EFIU), support the rollout of the Financial Crime Mitigation (FCM) system, and develop and revise internal policies and compliance reports.

Experience

Work history, roles, and key accomplishments

EB
Current

Compliance Officer

Eswatini Bank

Dec 2023 - Present (2 years 6 months)

Conducted staff training on AML, CDD, and STR procedures and performed an enterprise-wide assessment of the bank’s AML/CFT risk exposure. Monitored transactions and sanctions using NG Screener and Fircosoft, submitted reports to the EFWU, and supported internal policy development and the rollout of the FCM system.

EB

Operations Officer

Eswatini Bank

Dec 2020 - Dec 2023 (3 years)

Ensured branch-level operational compliance by guiding staff on adherence to policies and regulations and monitoring KYC and compliance reporting. Supported branch compliance with the prevailing pricing manual.

EB

Senior Customer Service Consultant

Eswatini Bank

May 2019 - Dec 2020 (1 year 7 months)

Delivered high-quality customer support and escalated complex issues to ensure timely resolution. Supported operational execution and improved service efficiency.

EB

ATM Custodian

Eswatini Bank

Apr 2017 - May 2019 (2 years 1 month)

Managed ATM operations, including cash handling and reconciliation, to maintain accurate balances. Ensured adherence to security protocols and cash control procedures.

EB

Teller

Eswatini Bank

Apr 2012 - Apr 2017 (5 years)

Handled daily cash transactions and addressed customer queries while maintaining compliance with banking policies. Supported accurate, policy-compliant transaction processing.

Education

Degrees, certifications, and relevant coursework

ACAMS logoAC

ACAMS

Certified Anti-Money Laundering Specialist (CAMS), Anti-Money Laundering

Earned the Certified Anti-Money Laundering Specialist (CAMS) certification from ACAMS.

Stellenbosch University logoSU

Stellenbosch University

Course/Training, Risk Management

Completed Risk Management training at Stellenbosch University.

University of Cape Town logoUT

University of Cape Town

Course/Training, Compliance Management

Completed Compliance Management training at the University of Cape Town.

Stellenbosch University logoSU

Stellenbosch University

Course/Training, Operations Management

Completed Operations Management training at Stellenbosch University.

University of Cape Town logoUT

University of Cape Town

Course/Training, Business Risk Management

Completed Advanced Business Risk Management training at the University of Cape Town.

University of Cape Town logoUT

University of Cape Town

Course/Training, Fintech

Completed Fintech: Disruption in Finance training at the University of Cape Town.

Solusi University logoSU

Solusi University

Bachelor of Commerce, Accounting

Completed a Bachelor of Commerce in Accounting at Solusi University in Zimbabwe.

Tech stack

Software and tools used professionally

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