Noor Fatima

I’m a detail-oriented communications and community engagement professional, passionate about delivering inclusive, accessible messaging that strengthens awareness, participation, and trust. I bring a proactive, organised approach—turning priorities into clear campaign outputs while managing enquiries, workflows, and stakeholder communication with consistency.

In communications and fundraising roles, I improved supporter and participant outcomes through audience-led content and data-backed optimisation. As a Communication and Fundraising Intern, I reviewed and optimised supporter touchpoints, contributing to a 15% increase in engagement and response rates, and I coordinated events and workshops that raised attendee satisfaction and repeat participation by 15%. I also created and monitored email and social campaigns (Mailchimp, Canva), increasing email open rates by 22%.

I’ve also delivered large-scale community engagement and programme support across school sites and partner networks. As Programme Support Officer – Climate Action, I reached 700+ participants and increased online engagement by 27% and inbound queries by 18%, while planning a 500+ attendee event and coordinating online and in-person engagement sessions with 14 volunteers. From SDG-related public engagement to disaster-management communications, I support timely, sensitive outreach and multilingual accessibility.

I’m comfortable managing CRM and outreach records (HubSpot), maintaining segmented databases, and using reporting dashboards and performance metrics to improve future activity. With an MA in Global Governance and Sustainable Development and a Bachelor’s in Government & Public Policy, I combine governance-aware communication with practical delivery—so teams can execute campaigns that people actually respond to.