Nontobeko Tshabalala

Provide face-to-face and virtual counselling, and deliver awareness, training and debriefing sessions for Eswatini Bank, FINCORP branches, and Swaziland Building Society to support employee mental health.

Taught courses in Sociology of Education, Educational Psychology, and Guidance & Counselling, conducted assessments and prepared monthly academic reports to support student learning outcomes.

Delivered courses including Introduction to Sociology, Counselling, Psychology, Crime & Criminal Justice, and Industrial/Organisational Psychology, and supervised student practicum casework at Mbabane Government Hospital.

Led and supervised a team of 30 counsellors and volunteers, managed casework for individuals and families, implemented community-based interventions, and coordinated training, mentoring and debriefing to improve service delivery.

Delivered trainings on work etiquette, stress management, self-care, burnout, and group therapy sessions to support staff wellbeing and mitigate retrenchment effects.

Facilitated training for foster parents on child development and stress management to strengthen caregiver capacity and child wellbeing at the Siteki program.

Facilitated child-focused trainings across Manzini-Hhohho cluster on COVID-19, abuse, stress, self-care and counselling to build community awareness and child protection skills.

Completed a Bachelor of Psychology with a dissertation on lived experiences of families with a mentally ill member in Manzini.

Completed IGCSE secondary education at Mpaka High School, graduating in 2009.