I seek a client-facing role in a supportive, mission-driven organization where I can apply research informed practices, coordinate services, and contribute to program improvement.
MS
Looking for a job
Manuela Salzgerber
@manuelasalzgerber
Psychology graduate specializing in trauma-informed case management and client-centered support.
EswatiniWhat I'm looking for
I am a psychology graduate with hands-on experience delivering trauma-informed, client-centered services to people experiencing homelessness and workplace wellness support. I graduated magna cum laude and completed a research thesis on inclusivity and imposter phenomenon.
In direct-service roles I coordinated access to shelter, identification, health referrals, and hygiene support while maintaining detailed client documentation and reporting to improve service delivery. As a case manager I collaborated with landlords, service agencies, and housing authorities to support housing transitions.
My internship experiences include operating a whistleblower helpline, conducting legal research and summarizing findings for legal staff, and analyzing wellness data to advise on HR policy and organizational improvements. I also provided one-on-one peer coaching tailored to individual needs.
I bring strong research, data-tracking, and communication skills, proficiency with HMIS and Salesforce, and language ability in English and intermediate Spanish. I seek roles where I can apply trauma-informed practice, advocacy, and program coordination to improve client outcomes.
Experience
Work history, roles, and key accomplishments
TP
Supportive Housing Case Manager
Transition Projects
Jan 2025 - May 2025 (4 months)
Delivered trauma-informed, client-centered case management for clients transitioning from homelessness and maintained detailed documentation to ensure compliance while coordinating with landlords and service agencies.
TP
Resource Specialist
Transition Projects
Jun 2024 - Jan 2025 (7 months)
Coordinated access to shelter, ID services, health referrals and hygiene support for individuals experiencing homelessness and tracked client data to improve service delivery.
LC
Circulation Assistant
Lewis & Clark College
May 2022 - May 2024 (2 years)
Assisted research librarians in collecting and presenting academic literature to support students and faculty and maintained circulation workflows in the campus library.
YI
Intern, Director of Employee Wellness
902 Youth Inc
Sep 2023 - Dec 2023 (3 months)
Analyzed wellness data to advise on HR policy and organizational improvements and provided individualized peer wellness coaching to employees.
TI
Advocacy and Legal Executive Intern
Transparency International Ireland
Jan 2023 - Apr 2023 (3 months)
Operated the whistleblower Speak Up helpline providing advocacy, guidance and referrals, and conducted legal research with summarized findings for legal staff while maintaining case records.
Education
Degrees, certifications, and relevant coursework
LCLewis & Clark College
Bachelor of Arts, Psychology
2020 - 2024
Grade: Magna cum laude
Activities and societies: Psi Chi International Honor Society
Completed a Bachelor of Arts in Psychology with Magna cum laude honors and membership in Psi Chi International Honor Society.
WAWaterford Kamhlaba UWC of Southern Africa
International Baccalaureate Diploma, International Baccalaureate
2018 - 2019
Completed the International Baccalaureate Program as a Davis UWC Scholar at Waterford Kamhlaba UWC of Southern Africa.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
EswatiniAuthorized to work in
Job categories
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