Nompumelelo Mahlangu
@nompumelelomahlangu1
Psychology graduate skilled in counselling, people management, and customer-focused problem solving.
What I'm looking for
I am a resilient psychology graduate from the University of the Witwatersrand with practical experience across clinical support, retail, and small-business management. I apply psychological theory to help individuals, deliver patient-centred counselling, and understand customer behaviour to improve service outcomes.
My work experience includes roles as a student counsellor supporting rehabilitation patients, a store manager handling recruitment, budgeting and compliance, and a sales assistant focusing on visual merchandising and customer experience. These roles sharpened my conflict management, decision-making, and leadership through mentoring youth and supervising teams.
I bring strong adaptability, persistence, and interpersonal skills, with proficiency in Microsoft Word, Excel and PowerPoint, a Code 8 driver’s license, and a commitment to continuous self-development and applied psychological practice.
Experience
Work history, roles, and key accomplishments
Deliver omni-channel customer service, maintain store presentation and visual merchandising, and meet store sales goals while supporting loss prevention and performing higher duties as required.
Store Manager
3@1 Business Centre
Aug 2020 - May 2022 (1 year 9 months)
Managed daily operations of a printing and courier service including recruitment, training, budgeting, customer complaint resolution and health & safety compliance to meet business targets.
Student Counsellor
Tshwane Rehabilitation Centre
Mar 2017 - Jun 2018 (1 year 3 months)
Conducted individual and group counselling, assessed patients' vocational and daily living needs, collected assessment data and coordinated multidisciplinary team meetings to support rehabilitation.
Education
Degrees, certifications, and relevant coursework
University of the Witwatersrand
Bachelor of Arts, Psychology
2016 - 2020
Completed a Bachelor of Arts with a double major in Psychology and International Relations, focusing on psychology and intentions toward clinical practice.
Loreto Convent
National Senior Certificate, General Secondary Education
2011 - 2015
Completed National Senior Certificate with subjects including Mathematics, Life Sciences, English Home Language, Afrikaans First Additional Language, and Computer Application Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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