Open to opportunities

Noémie West

@nomiewest

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Dedicated sales lead with strong customer service and leadership skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am Noemie West, a dedicated professional with a strong background in customer service and sales leadership. My experience as a Key Holder and Sales Lead at LOVISA has equipped me with the skills to excel in fast-paced retail environments. I specialize in piercing services and have a proven track record of driving team performance to meet sales targets while ensuring customer satisfaction.

Prior to my role at LOVISA, I gained valuable experience at ARBY’s and WENDY's, where I honed my multitasking abilities and developed a keen attention to detail. My journey from crew member to supervisor at WENDY's demonstrates my commitment to excellence and my ability to lead teams effectively. I am passionate about delivering quality service and fostering a positive customer experience.

Experience

Work history, roles, and key accomplishments

Key Holder/Sales Lead

LOVISA

Jan 2024 - Apr 2025 (1 year 3 months)

Worked as a Key Holder and Sales Lead, specializing in piercing services, sales leadership, and daily store operations. Performed nose and ear piercings, set appointments, multitasked on the sales floor, and drove team performance to meet sales targets.

Piercing Services Sales Leadership Customer Service Appointment Setting Multitasking Retail Sales Inventory Management

Crew Member

ARBY's

Jan 2023 - Jan 2024 (1 year)

Served as a team member delivering quality service and food to customers. Took orders, prepared food, multitasked, and ensured customer satisfaction at the front counter and drive-thru.

Customer Service Food Preparation Order Taking Multitasking Drive Thru Operations Teamwork Problem Solving Time Management

Crew Member to Supervisor

WENDY's

Feb 2021 - Jan 2023 (1 year 11 months)

Served as a crew member and later promoted to supervisor, overseeing team operations and ensuring excellent customer service. Managed shift schedules, trained new employees, handled cash and inventory, and resolved customer concerns professionally.

Team Supervision Customer Service Shift Scheduling Inventory Management Conflict Resolution Food Service Leadership

Education

Degrees, certifications, and relevant coursework

Unity Campus

High School Diploma, General Studies

Grade: 4.0 GPA

Graduated with a 4.0 GPA and Honor Roll recognition, showing strong discipline and focus. Maintained high academic performance throughout the program.

Summit Academy OIC

Certificate, Cybersecurity & Microsoft

Grade: 3.8 GPA

Completed Cybersecurity and Microsoft training with a 3.8 GPA, demonstrating strong technical skills and remote learning discipline. This program enhanced my proficiency in key industry tools and practices.