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nodelle perfecto

@nodelleperfecto

Payments and Fraud Team Leader at Amused Group / The Boss Casino, improving payment workflows and monitoring fraud risk.

Philippines

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At Amused Group / The Boss Casino, I managed payment and redemption operations, improved success rates, and developed workflows based on player value and profitability. I also monitored fraud and abuse activity, maintained operational KPIs, and escalated critical issues to Product, Engineering, and external service providers.

At Amused Group, I managed daily payment processing, prepared reconciliations and financial reports, and supervised the payment team. Earlier, I provided administrative and technical support at the Senate of the Philippines – Office of Senator Gordon, Bureau of Customs – POM South, Office of the Commissioner, and DOTC – Light Rail Transit Authority Line 1.

Experience

Work history, roles, and key accomplishments

Payments & Fraud Team Leader

Amused Group / The Boss Casino

Jan 2026 - Jul 2026 (6 months)

Managed end-to-end payment and redemption operations, including issue resolution and escalations. Developed workflows based on player value and monitored fraud and abuse activity to identify potential leakage and risk.

Payment Operations Fraud Monitoring Risk Control KPI Management Team Leadership Issue Resolution Escalation Management Verification Restrictions Microsoft Office Excel

Payments & Fraud Interim Manager / Supervisor

Amused Group

Feb 2023 - Jan 2026 (2 years 11 months)

Managed daily payment transaction processing and prepared reconciliations and financial reports. Monitored transactions for potential fraud and led the payment team to maintain operational efficiency.

Payment Operations Transaction Reconciliation Fraud Monitoring Financial Reporting Team Leadership Compliance Microsoft Office Excel

Legislative Staff Assistant (Consultant)

Senate of the Philippines – Office of Senator Gordon

Nov 2017 - Feb 2018 (3 months)

Provided administrative and technical support including document encoding, scanning, photocopying, filing, and document follow-up. Received and transmitted incoming documents and provided general administrative support.

Document Management Administrative Support Data Encoding Filing Scanning

Administrative Officer III (Contractual)

Bureau of Customs – POM South, Office of the Commissioner

Jun 2013 - Jan 2018 (4 years 7 months)

Performed administrative and technical support functions including document routing, filing, scanning, encoding, and records management. Prepared and transmitted memoranda, letters, and endorsements to ports and agencies.

Records Management Document Routing Data Encoding Correspondence Administrative Support

Service Provider / Computer Operator

DOTC – Light Rail Transit Authority Line 1

Jul 2012 - Nov 2013 (1 year 4 months)

Performed computer-based administrative and technical tasks for the AFFCS Department. Analyzed ticket amounts, encoded remaining balances, prepared tickets, and supported related administrative activities.

Computer Operation Data Encoding Ticket Analysis Administrative Support