Noble KoiralaNK
Open to opportunities

Noble Koirala

@noblekoirala

Results-driven Operations Lead with expertise in fintech and data analysis.

Nepal

What I'm looking for

I am looking for opportunities that allow me to leverage technology to streamline business processes and improve client experiences.

As an Operations Lead and Customer Service Executive, I am passionate about leveraging data analysis to drive business growth and optimize operational efficiency. With a strong background in fintech, I have successfully led teams to enhance client interactions and streamline processes. My expertise in data visualization tools like Looker Studio and Microsoft BI has allowed me to create interactive dashboards that improve reporting efficiency and accuracy.

In my current role at CityTech (finPOS), I have reconciled over 7000 POS devices, ensuring 100% accuracy in stock records and significantly reducing discrepancies. I pride myself on maintaining strong relationships with banking partners and conducting regular training sessions to enhance team efficiency. My commitment to continuous improvement has led to a 25% reduction in reporting errors and a 40% improvement in client response times.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Texas College of Management and IT logoTI

Texas College of Management and IT

Bachelor's Degree, Information Technology

2018 - 2022

Activities and societies: Conducted industry research and participated in training programs to enhance knowledge of fintech solutions. Improved client response time by 40% through process optimizations and workflow automation.

Bachelor's Degree in Information Technology. Assisted clients in integrating with Nepal Payment Solution’s sandbox environment and transitioning to live production. Successfully onboarded 20+ clients, reducing integration time by 30%. Provided active support, resolving client queries with professional and timely communication.

Tech stack

Software and tools used professionally

Interested in hiring Noble?

You can contact Noble and 90k+ other talented remote workers on Himalayas.

Message Noble

People also viewed

View all talent

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Noble Koirala - Operations Team Lead - CityTech (finPOS) | Himalayas