tito KuhoraTK
Open to opportunities

tito Kuhora

@njorogetitus

Operations Consultant, with additional experience in market research & customer service.

United Kingdom
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What I'm looking for

Seeking a fast-paced environment with growth opportunities. I bring approximately 5 years of dynamic experience in management consulting, logistics, market research, and customer service. Through this experience, I have developed key skills in market research, project management, operating modeling, cost optimisation, and customer journey mapping. My experience spans both Kenyan and UK landscapes.

Dedicated operational consultant with expertise in CRM, project management, and data-driven decision-making. Proven success in leading teams, optimizing warehouse operations, and conducting high-quality research. Experienced in market research, logistics, and transformative roles at KPMG, Evri, and Trinity McQueen. Strong communicator and collaborator, adept at planning and executing projects for diverse industries.

Experience

KP
Current

Operational Transformation Associate Consultant

KPMG

Oct 2022 - Present (1 year 7 months)

Identified and proposed £30m+ worth of cost reduction measures for a UK-based food manufacturer, supported a global telecommunications company in optimizing their customer experience journey, prepared weekly progress reports for clients, managed the department's project tracker, supported learning and development initiatives, and assisted in bringing in external project work.

SN

Founder

SnackPack

May 2021 - Jul 2022 (1 year 2 months)

- Generated up to 40+ weekly sales sold across three Kenyan cities – Nairobi, Mombasa, and Malindi.
- Developed partnerships with Kenya’s biggest social media influencers, including Fashionable Stepmum and Adventure Singh who both, cumulatively, have social media followings of over 500,000.
- Created and managed 37 social media posts on Instagram.

TM

Market Research Intern

Trinity McQueen

Jul 2017 - Jul 2018 (1 year)

- Provided data analysis support for research projects, using Microsoft Excel and present it back to the project’s research manager.
- Played an integral part in developing business proposals for high-profile clients such as SkyBet and Arla by identifying and presenting potential market share growth areas product diversification.

RM

Logistics Assistant

Roy Millers

Jul 2019 - Sep 2019 (2 months)

- Identified over 25 potential distribution company partners and effectively communicated
delivery time key performance indicator standards (KPIs) with the chosen partners.
- Developed a performance tracker spreadsheet to monitor the performance of third-party logistics providers against delivery KPIs. This led to a 75% increase in on-time deliveries.

US

Student Ambassador

University of Sheffield

Jan 2017 - Sep 2019 (2 years 8 months)

- Actively participated in the University of Sheffield international student sourcing campaigns, connecting with students from Sub-Saharan and Southern Africa, offering exposure to diverse students from various countries and age groups.
- Answered prospective student inquiries via web chat and phone calls, ensuring contact with each prospective student at least three times per academic year.

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