Open to opportunities

Niyas Vellankunnan

@niyasvellankunnan

I am an experienced e-commerce and sales operations professional improving listings, inventory, and customer experience.

United Arab Emirates

Message

What I'm looking for

I am seeking an e-commerce or operations role where I can optimize listings and inventory, drive sales growth, improve processes, collaborate across teams, and take on increasing responsibilities in a customer-focused company.

I am a dedicated operations, sales and e-commerce executive with more than five years' experience managing workflows across both large and small organizations. I focus on maintaining operations, sales, reporting and documentation to enable efficient cross-department collaboration.

I specialize in product listing, pricing, inventory management and marketplace platforms such as Amazon and Noon, and I regularly produce reports and documentation to support senior management. I implemented new administration procedures to improve internal communication and prepared a departmental operations handbook that received praise from higher management.

I excel at cross-department coordination, problem-solving and driving online sales through improved product presentation and promotions. I bring attention to detail, strong technical skills (NetSuite, Odoo, Amazon/Noon seller tools) and a results-oriented approach to boost operational efficiency and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

E-Commerce Operations Executive

Current

Al Rais Enterprises Group LLC

Jun 2023 - Present (2 years 3 months)

Manage product listings, pricing, inventory and promotions across Amazon, Noon and retail portals to improve listing accuracy and drive online sales. Coordinate with third-party partners and handle customer inquiries to ensure content quality and timely issue resolution.

Amazon Seller Central Noon Seller Portal E Commerce Operations Product Listing Inventory Management Pricing Price Promotions Customer Service Reporting

Sales Operation Executive

AAK International Co LLC

Apr 2021 - Feb 2023 (1 year 10 months)

Managed daily sales operations, coordinated cross-departmental issue resolution, and maintained management reports to support business continuity. Performed product listings on Amazon and Noon, handled buyer-seller communications and case logs, and supported stock tracking and procurement.

Sales Operations Amazon Seller Central Noon Seller Portal Inventory Management Order Management Reporting Procurement Customer Support

Sales Operation Executive

Fresh Fruits Co LLC

Dec 2017 - Feb 2021 (3 years 2 months)

Handled sales enquiries, procurement and local vendor coordination while maintaining bookkeeping, invoices and weekly reports to support finance and operations. Supported monthly closings and provided administrative backup to managers to ensure smooth office operations.