Nitish Mahajan

Collaborated with mortgage advisors, underwriters, and IT to improve service delivery and escalate complex issues. Conducted data research on client interactions to identify trends and pain points, leading to AI-powered improvements for the broker chatbot.

Led market analysis for an e-commerce startup and developed dynamic Tableau/Power BI dashboards to track KPIs, market trends, and consumer behavior. Established strong ETL methods to ensure data quality and provided insights that improved marketing tactics, leading to a 15% increase in revenue and a 50% reduction in reporting time.

Developed and implemented machine learning models to automate client-specific processes, achieving 95% model accuracy. Implemented AI-driven solutions that saved $50,000 in costs and cut processing time by 40%.

Conducted trend analysis in the textile industry to identify operational improvements. Implemented K-means clustering in R for process optimization, saving one million rupees, and developed Power BI and Tableau dashboards to support data-driven decision-making.

MSc in Business Analytics with a final project on Automobile Loan Default Prediction using machine learning models.

B.Tech in Mechanical Engineering with a final project on Turmeric Harvester using Gear Train Principles and Ansys Software.

Completed matriculation from The Forbes Academy, Karnataka, India in May 2014.