Open to opportunities

Nishita Kejdiwal

@nishitakejdiwal

Message

I build engaging social campaigns and streamline customer operations using Salesforce.

India

Message

What I'm looking for

I'm looking for a role where I can create meaningful customer and digital experiences through social media campaigns, influencer collaboration, customer engagement, and efficient backend operations.

I've created platform-specific posts, reels, and videos for R Social, managing Instagram, Facebook, and LinkedIn content calendars to grow engagement and drive traffic. I also collaborated with influencers and built an active online community through responsive DM and comment management.

At Home First Finance Company, I managed reconciliations, loan closure documentation, refunds, and backend payment implementation in Salesforce. I coordinated with EMI vendors and payment gateways while resolving branch queries across phone, chat, and email.

I've also supported influencer campaigns at Budding Influencers by identifying suitable creators, developing brand-aligned strategies, and reviewing content for timely delivery.

Experience

Work history, roles, and key accomplishments

Social Media Marketing Specialist

R Social

Apr 2023 - Aug 2024 (1 year 4 months)

Developed and maintained content calendars for Instagram, Facebook and LinkedIn. Executed social media strategies to grow audience engagement and drive traffic.

Social Media Strategy Content Writing Campaign Management Influencer Collaboration Customer Service