Nishanthi Siva

I am a Senior Associate with over four years of experience in IT support and service management. My journey began with a strong foundation in Electronics and Communication Engineering, which has equipped me with the technical skills necessary to excel in various roles within the IT sector. At NTT Data Global Delivery Services, I honed my abilities in monitoring incident tickets, managing Active Directory accounts, and providing user support, ensuring seamless operations and high levels of customer satisfaction.

Throughout my career, I have demonstrated a commitment to continuous improvement and mutual growth. My role at Precision Informatic Pvt. Ltd. allowed me to develop my leadership qualities while effectively managing service desk operations and generating insightful reports. I am passionate about leveraging my knowledge and skills to contribute to organizational success while fostering a collaborative and productive work environment.