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Sanjay KTSK
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Sanjay KT

@sanjaykt

Product leader with 14+ years in AI, Agentic AI, SaaS, digital transformation, and enterprise products across Healthcare, HRTech, FinTech, and EdTech.

India
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I’m a Product Management leader with 14+ years of experience building and scaling digital products, enterprise SaaS platforms, and technology-led business solutions. My career has focused on translating business problems into scalable products that improve operational efficiency, customer experience, and measurable business outcomes.

I have worked across Healthcare, HRTech, FinTech, EdTech, ERP, and e-commerce, with strong experience in product strategy, product discovery, roadmap planning, digital transformation, product operations, stakeholder management, and cross-functional team leadership. I enjoy working closely with business leaders, engineering teams, designers, and customers to take products from concept to adoption and continuous improvement.

More recently, my interests have expanded into AI-powered products, Agentic AI, intelligent automation, and AI-driven SaaS. I’m particularly interested in exploring how AI can be embedded into enterprise workflows to improve decision-making, personalization, productivity, and customer engagement.

Some of my key strengths include defining product vision and strategy, identifying market opportunities, converting complex requirements into practical product solutions, establishing KPIs and product dashboards, improving product processes, and aligning technology investments with business objectives.

I’m now interested in senior Product Management and Product Leadership opportunities where I can combine product strategy, technology, business consulting, and AI to build products that solve meaningful problems and deliver sustainable business growth.

Experience

Work history, roles, and key accomplishments

Unicode Systems logoUS
Current

Chief Product Officer - SaaS-based Product Strategy & AI Platforms

Dec 2023 - Present (2 years 8 months)

• Led product strategy and delivery for AI-powered SaaS platforms serving enterprise clients across HRTech, FinTech, Healthcare, and EdTech sectors, aligning initiatives with business goals to drive scalable,skill-focused learning and workforce solutions.
• Delivered over 12 product roadmaps integrating Agentic AI, improving efficiency, personalization, and learner engagement 25% faster than indus

US
Current

Chief Product Officer

Unicode Systems

Dec 2023 - Present (2 years 8 months)

Led product strategy and delivery for AI-powered SaaS platforms across enterprise HRTech, FinTech, Healthcare, and EdTech, aligning initiatives with business goals. Integrated Agentic AI into product workflows and oversaw 8+ SaaS implementations valued at $4.5M+ with 95% client satisfaction.

OpenTeQ logoOP

Asst. Vice President - IT Operations

Sep 2022 - Jun 2023 (9 months)

• Designed and shipped AI-powered enterprise SaaS solutions for Fortune 500 customers, with measurable ROI and over $100K annual operating savings.
• Monitor operational metrics, analyze data for improvement opportunities, and make data-driven decisions. Lead and mentor a high-performing team, setting goals, providing feedback, and conducting performance evaluations.
• Owned C-suite partnerships a

STPL logoST

Senior IT Project Manager

Oct 2019 - Mar 2022 (2 years 5 months)

• Led product-led HRTech transformation for high-volume recruiting operations, streamlining user workflows and improving system throughput by 45%.
• Directly interacting with the client’s manager/ Hiring manager to get daily demands through phone/VMS/E-Mail/ Client portal.
• Built an analytics framework tracking 20+ KPIs across delivery operations to drive continuous improvement.
• Maintained str

Cardinal Technology Solutions, Inc. logoCI

General Manager - IT

Aug 2012 - Jul 2019 (6 years 11 months)

•Directed cross-functional SaaS delivery for 30+ enterprise-scale projects, cutting go-to-market timelines by 25% and achieving a 92% launch success rate through agile execution.
• Stayed updated on the latest features, capabilities, and updates of our services. Developed a deep understanding of competitor offerings to effectively position our solutions.
• Maintained practitioner knowledge of the

Aptara logoAP

Senior Manager - Onshore Operations

Oct 2011 - Jun 2012 (8 months)

• Responsible for planning, coordinating and reporting on the critical path of products across the assigned division, to ensure the product is delivered on time and on budget.
• Responsible for creating documents related to the production processes like Work Instructions (SOP), gap analysis (ISO-QMS), etc.
• Responsible for preparing operational/financial reports for senior management, and advice

Thomson Digital (India Today Group) logoTG

Manager - Operations (US EU & APAC)

Jan 2008 - Oct 2011 (3 years 9 months)

• Ensure all the standard activities include client relationships, capacity planning, training the newcomers and liaising with clients (US/UK).
• Operational control of activities in order to achieve optimal performance. Prepared and monitored daily/weekly production reports and ensure the quality & schedule.
• Create monthly dashboard reports comprising billing details, total Mhrs, product, volum

Integra Software Services Pvt Ltd logoIL

Manager - Service and Delivery (USA & EU)

Sep 2006 - Jan 2008 (1 year 4 months)

• Responsible for production output & costs, and adjusted various processes and resources to minimize production/operational costs.
• Prepared and monitored daily/weekly production reports and ensure the quality & schedule.
• Manipulated team production hours due to heavy material inflow within the short TATs.
Ensure high quality of deliverable by coaching and development of employees within the p

IL

Manager - Service and Delivery

Integra Software Services Pvt Ltd

Sep 2006 - Jan 2008 (1 year 4 months)

Managed production output and costs, adjusting processes and resources to minimize operational costs while maintaining quality and schedule. Coordinated production flows, monitored daily/weekly production reports, coached teams, and liaised with external vendors to ensure delivery.

Macmillan (MPS) logoMM

Senior Executive Operations

Sep 2005 - Sep 2006 (1 year)

• As a Sr. Project Executive, responsible to ensure that projects are completed on time and according to project specifications. Standard activities include capacity planning, Client relationship, training the new comers on regular interval.
• Developed & implemented a manpower and equipment (operational) resource plan to meet project deliverable and schedule.
• Implemented systems and standards

Nova Techset (A Division of Katalyst Technologies) logoNT

Project Executive

Aug 2002 - Sep 2005 (3 years 1 month)

• Initiated XML first typesetting workflow for Cambridge University Press books.
• Designed a book (Java: An Eventful Approach by Kim B. Bruce) for Pearson.
• Modified author template for AASTeX Society. Released ver. 5.2.

Education

Degrees, certifications, and relevant coursework

Vinayaka Missions University (VMU) logoVV

Vinayaka Missions University (VMU)

Master of Science, Information Technology

2004 - 2006

Tech stack

Software and tools used professionally

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